Will I be able to track my parcel to its destination?

You will be able to track your parcel to its destination as all our orders are fully trackable, from the moment the parcel is collected to the moment it’s delivered. 

How to track your parcel

To track a parcel, all you’ll need is your DPD tracking number. You can find your tracking number on your parcel label when you print it off. Alternatively, you can use your DPD reference number, which is included in your order confirmation email.

You can track your parcel using either your tracking number or your DPD reference number on our parcel tracking page. You can quickly track a parcel from any page on our website by clicking the red ‘Track Your Parcel’ button in the header.

Alternatively, you can track your parcel via the parcel tracking tool below.

Problems with tracking

Though almost all deliveries booked through DPD will have visible tracking updates throughout the entire delivery process, a small number of customers may experience some minor issues with tracking.

Customers sending to remote areas of the world, for example, may experience tracking delays while the parcel is in transit. Other customers might see that their tracking has stopped updating for a few days, which could indicate complications with the delivery.

Please also note that some services are divided between multiple couriers, and therefore tracking can stop when a parcel is exchanged between two service providers. This is most common when couriers are required to hand the parcel.

For more information about tracking delays, click here.

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